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KAREOM respects your privacy and works hard to safeguard the privacy of your personal data. We realize that the exciting growth of the Internet and online services raise questions concerning the nature, use, and confidentiality of information collected about consumers. We want you to know that we apply our long-standing commitment of safeguarding privacy to our online and Internet activities.

In addition to the general privacy concerns, please note that we collect, store and handle personal information of individuals in accordance with the Personal Data Protection Act 2010 (“PDPA”) and the laws of Malaysia.

Please read the Privacy Statement below to understand how we use the personal information we may collect from you. We will not use or share your information with anyone except as described in this Privacy Policy.

By providing your Personal Information to us, you are consenting to this Privacy Statement and the collection, use, access, transfer, storage and processing of your personal information as described in this Privacy Statement.

Information We Collect From You
We value your trust in providing us your personal information. KAREOM does not share, disclose or sell any personally-identifiable information (such as your name, address, telephone number or e-mail address) collected online on KAREOM’s sites with other unaffiliated companies or organizations for non-KAREOM marketing purposes. Because this information is a critical part of our business, it would be treated like our other assets in the context of a merger, sale or other corporate reorganization or legal proceeding.

We Are Responsible For Children’s Privacy
Protecting the privacy of young children is especially important. KAREOM also does not market to, or knowingly collect personal information from, children under the age of 13 on any sites of the company. If we become aware that we have collected personal information from a child under the age 13 without verification of parental consent, we take steps to remove that information.

When Can We Collect Your Personal Information?
We may collect personal information directly from you when you:

Communicate with us (for example, when you submit an application form to become our customer, or when you contact us for any inquiries by calling our customer service).
Register or subscribe for a specific Product and/or Service or our publications (for example, newsletters).
Participate in any of our surveys.
Enter into or participate in any competitions, contests or loyalty programs run/organized by KAREOM.
Register interest and/or request for information of (through our online portals or other available channels) or subscribe to our Products and/or Services.
Respond to any marketing materials we send out.
Visit or browse our websites.
Lodge a complaint with us.
Provide feedback to us in any way.
Other than personal information obtained from you directly (as detailed above), we may also obtain your personal information from third parties we deal with or are connected with you (credit reference agencies or financial institutions), and from such other sources where you have given your consent for the disclosure of information relating to you, and/or where otherwise lawfully permitted.

How Are We Collecting Your Personal Information?
KAREOM collects information online by asking you for it, for example, when you order a service, apply for a job, or respond to a survey, offer or other promotion. A customer’s name, address (postal and e-mail) and telephone number are the most important pieces of information, but we might request other information, based on, for example, the service(s) being ordered or promoted.

Cookies
KAREOM may also use “cookies” and similar technology to obtain information about your visits to our sites or your responses to e-mail from us – both individually and in aggregated data that does not identify you. These reporting tools tell us the parts of our web sites or e-mails in which you showed an interest or took some action, and help us improve the quality and usefulness of our sites.

Content
You also provide us information in the content you post to the website. Your content (such as reviews, photos, and videos) and metadata about your content will be viewed by other users. KAREOM can, but has no obligation, to monitor your content you post on the website. We can remove any information you post for any reason or no reason.

Payment Method
You will also be asked to submit Personal Information depending on the payment method you choose when accessing, purchasing or subscribing to one of our products or services. For example, if you choose to pay for a product/service by credit card, you will be required to provide us the name of your credit card issuer, credit card number, billing address, CVV number, and expiration date.

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